European Accessibility Act (EAA) Enforcement Resource for Business: Executive Summary

Drawing on legal analysis conducted by White & Case, Disability:IN’s newest briefing on EAA enforcement in six key European markets brings surfaces several key trends:

  • Initial enforcement architecture has begun to emerge across the jurisdictions surveyed
  • Accessibility documentation is becoming concrete, and early enforcement activity is providing greater visibility into the types of accessibility documentation authorities may expect
  • Early enforcement activity is coming from private actors, not public authorities
  • E-commerce and financial services are the early focus of enforcement activities
  • Blind and low-vision users have been identified as significant drivers of the majority of early accessibility enforcement activity
  • AI products are not regulated differently than legacy tech
  • Only Spain has exceeded the EAA’s minimum accessibility requirements

Accessible products and services reach more customers. With the EAA now in effect, accessibility is also part of competing in European markets. The full resource shows how each country is putting the law into practice, so your teams can plan market by market and focus investment where it matters first: online shopping, banking and payments, and travel. It also covers what the EAA means for AI-powered products and content, helping you design for every customer from the start.

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