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L'inclusion des personnes en situation de handicap en Europe
L'Acte européen sur l'accessibilité (AEA) impose à de nombreux produits et services vendus en Europe, des boutiques en ligne aux applications bancaires, d'être accessibles aux personnes en situation de handicap. Fondée sur les recherches juridiques du cabinet White & Case LLP, cette ressource détaille la manière dont la France, l'Allemagne, l'Irlande, l'Italie, les Pays-Bas, l'Espagne et la Norvège appliquent cette législation, et ce qu'elle implique pour votre entreprise, quel que soit votre lieu d'implantation.
NEW Research Findings At-A-Glance
The EAA applies to any company selling covered products or services in the EU, wherever it is based. Drawing on legal analysis conducted by White & Case, Disability:IN’s newest briefing on EAA enforcement in six key European markets brings surfaces several key trends:
- Accessibility documentation is becoming concrete, and early enforcement activity is providing greater visibility into the types of accessibility documentation authorities may expect
- Early enforcement activity is coming from private actors, not public authorities
- E-commerce and financial services are the early focus of enforcement activities
- AI products are not regulated differently than legacy tech. The resource covers what the EAA means for AI-powered products and content.
Understand the Implications for Your Company
Get the Full Guide
Accessible products and services reach more customers. With the EAA now in effect, accessibility is also part of competing in European markets. The full resource shows how each country is putting the law into practice, so your teams can plan market by market and focus investment where it matters first.
The full legal briefing by White & Case LLP includes country breakdowns for France, Germany, Ireland, Italy, the Netherlands, Spain, and Norway.
Put the Research to Work Across Your Business
The EAA touches strategy, product development, technology, procurement, legal and compliance, risk management, and customer experience. Use the briefs below alongside the full resource to inform strategy across your organization.
- Map your EU footprint. List the covered products and services you offer in each market, including those sold from outside the EU.
- Check your documentation. Review conformity assessments, technical files, and accessibility statements against what regulators are asking for.
- Start where scrutiny is highest. Test your highest-traffic customer journeys first, especially online checkout, banking, and ticketing.
- Plan for differences by market. Use the country tables to adjust your approach where enforcement bodies, penalties, or scope differ.
- Document your progress. Keep records of proactive compliance work. Several markets treat this evidence as mitigating if issues arise.
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Compare enforcement bodies, penalty ceilings, and early precedents across markets. Check which documentation regulators expect and where self-reporting is treated as mitigating.
Prioritize testing on the experiences under the most scrutiny, starting with e-commerce sites, apps, and payment flows. Align testing with the functional standards regulators apply.
Plan for AI-driven interfaces and AI-generated content, such as images and video, to meet the same accessibility standards as traditional technology.
Download Considerations for Business Leaders: Disability Inclusive AI Resource (PDF)
Download Corporate Marketing & Communications Leaders Brief (PDF)
Understand the separate obligations for manufacturers, importers, and distributors. Confirm that suppliers of components for consumer-facing products can show conformity.
Use market-by-market findings to inform enterprise-wide strategy, set accessibility priorities and plan investment for Europe.
Turn Insights Into Action
Disability Inclusion in the EU (2024)
Disability:IN's 2024 legal analysis with White & Case and TrustLaw looks at what three European Union laws meant for disability inclusion in business when they were taking shape.
Guide to Legal Foundations of AI Use in the EU and Canadian Workplace: Avoiding Disability Bias
AI is changing how employers recruit, evaluate and support talent, but established disability inclusion and accessibility obligations still apply- understand what that means for your company.
EMEA Council
Members come together exchange regional insights, build connections with peers, and to discuss the unique dynamics faced by multinational organizations headquartered or operating throughout the region.
Inclusive Investing & Governance Quarterly Newsletter
Subscribe for the latest research on how disability inclusion aligns with investor priorities, corporate disclosure practices, and policy developments.
Global Accessibility Awareness Day (GAAD) in Paris
Four cities, four summits, one day of global action for accessibility. Connect regional leaders around accessibility, emerging technology, and the priorities shaping business in each market.
Discover our Data & Insights
Data-driven trends, benchmarking, and insights to support every stage of your disability inclusion journey and business strategy.
Frequently Asked Questions
Get answers to common questions about our new research on the European Accessibility Act (EAA) enforcement from Disability:IN and White & Case, including what it covers and how companies can use it.
You can also explore commonly asked questions about our 2024 legal analysis, Disability Inclusion in the EU. The FAQ on this study also includes a short update on EU rules that have changed since it was published. Note: Readers should check current EU guidance or speak with a legal advisor to confirm how these rules apply to them.
Are You IN?
Disability:IN partners with companies around the world to build accessible products, services, and workplaces. Talk with our team about what the EAA means for your business and how we can help you plan across European markets.
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